MS Excel is not responding/freezing/crashing- Try these fixes

Microsoft Excel is one of the most used Office applications that is worked upon the organization level. The app helps in the management of employee-related data and making large calculations at a bigger level. There are rows and columns in it which lets you segregate things in different spaces. One can also add tables and charts in it. Moreover, people can collaborate and work together in a single Excel spreadsheet.

This is the reason why most of the organizations use this app. But, sometimes, due to a technical or programming error, you might have a tough time with it. The app stops to respond, closes abruptly, or crashes while we are working on it. Therefore in this article, we are going to have a discussion on the reasons why this might be happening and the solutions to get rid of this issue as soon as possible.

Common reasons why Microsoft Excel is not working appropriately

Knowing the cause behind a problem is the first thing that you should do when you encounter it. This helps in finding out the solution to the problem immediately so that you do not face the same problem again.

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  • You are encountering the issue because you haven’t installed the latest updates of the app or Office suite.
  • The program might be in use by some other process.
  • The presence of an add-in might not be letting it respond.
  • Microsoft Office needs a repair and you haven’t done it lately.
  • You have installed an antivirus whose firewall is not letting the program respond.

Methods to resolve the issue

Try these solutions to get rid of the issue that is restricting MS Excel from opening.

Solution 1- install the latest updates

For this, you need to go to and login to your account. After this, you need to click on the ‘Install Updates’ option present next to the Office version you are using. Further, you need to follow some essential steps to complete the process.

Solution 2- Disable the add-ins

  1. On your Windows device, click on the ‘Start’ option.
  2. After this, tap on ‘Run’.
  3. In the given space, type ‘Excel /safe’ and then tap ‘OK’.
  4. This will resolve the issue with add-ins.
  5. Now, go to the ‘File’ menu and click ‘Options’.
  6. After this, click ‘Add-ins’ and then select ‘COM add-ins’.
  7. Deselect all the checkboxes for the add-ins.
  8. This will disable it once you click on the ‘OK’ option.

You can now restart Excel and see if it works.

Solution 3- Perform a repair

  1. Close all the Office apps, if you are using any.
  2. From the Control Panel, select ‘Add or Remove programs’.
  3. Locate the Office version you are using and right-click on it.
  4. After this, select the ‘Repair’ option.
  5. Now, follow some easy instructions to complete the repair process.

Hopefully, this has resolved your issue. If not, then you might need to uninstall and reinstall Microsoft Office once again. If you are facing the same issue with any other Office applications, then you may try the same procedures for them as well.